New Mopar web site Massachusetts

From : tadjou

Q: it most certainly is different. a private shop has no connection with the manufacturer at all and is not authorized by dc to do anything to the vehicle very different than a dealership. no different than the dealership! of course you would say that mike you work for one but it is still not true. ok you know that this is not true how because like i said mike an independant shop does not have the dc name on the sign outside and is not normally authorized to make warranty repairs nor does it have the ability to sell new dc vehicles. my simple minded little friend i have a dealer warranty and policy guidebook in my office which is as thick as a nyc phone book. in it it covers virtually every scenario a d/c dealer might encounter. i have over time read this book from cover to cover. well good for you but what does this have to do with anything i already said that dc was not financially obligated to correct non authorized dealer fuckups but they are or at least should be morally obligated to help the customer when one of their representatives screws up. even if they dont pay for it themselfs they should put pressure on the dealership that caused the problem to tak