FOR SALE 1995 Dakota wheel
From : hotmail com
Q: on thu 7 apr 2005 001341 -0600 drgn1400@webtv.net brent d wrote i tried this ng in both ways; nice/full of shit and mean/honest. obviously the mean/honest approach stirs responses and reveals the best from the ignorant. so ill be mean and honest. recently did a d47 ball joint recall on a durango and noticed the brakes were real thin. customer responded to the writer by saying; why are you selling me crap i dont need when i just want the recall done that i need after that i chose not to mention the leaking front shocks and loose tie rod ends not under warranty on this vehicle. after all if brakes arent important why is suspension and steering two weeks later the customer returns and complains to the service manager that we did not recognize the loose rod ends and midas who did their brake repair that they did not need. . . remember did notice the problem. as a dealer we are cons for recognizing needed repairs while performing warranty services yet we are idiots and inferior to independents when we dont. make up your minds. waiting to hear from the warranty kings and queens who have stories of repairs that should have been done under warranty. read the manual that you never opened and came with the vehicle its not covered. brent i think your problem is that you take everything personally. even the responses here brent. my advise is to grow up. what you should have done was to notice or mention everything for the customer that you felt needed attention including the tie rods and shocks. that is pretty much the job that you do or at least should be doing. you are a mechanic so be a mechanic and quit whining. if the customer choses to ignore your notice let it go. not your problem. dont get pissed off about it they own the friggin car they get to decide what they want to do with it even if they are an idiot. worry about what you can control. you can control the honesty and quality of your work. you can control your own attitude. dont worry about what you can not control. you can control what people do with the advise no matter how great and honest it is that you give them. you can not control other peoples attitudes. or if you decide to not follow my advise above a good idea would be to invest in a good cemetary plot now because you are going to blow an o- ring before long. just my thoughts brent. .