Dealer repairs

From : harry

Q: hi folks it might just be a jersey thing but here it goes. i had a 1998 ram 1500. once the wiper delay stopped working. i had off and steady but nothing in delay off. i took it to the local dealer which id love to say the name but id probably be sued or something. the first day they couldnt get to it. the second day they told me i needed new safety belts and they needed to drop the fuel tank. yes it was the same truck. i neede the truck to drive home. fiddling around i found a connector behind the ash tray that was coming apart. i snapped it back together all fixed permenantly. i never went back. now my 2001 dakota. the battery went bad - totally - after a few months from new. i put in this old scroungy acid soaked boat battery with drilled posts in the new truck to drive it. it took another dealer not the same as above 2 days to schedule in a battery test. then they tested my boat battery not the new one sitting in the truck. they told me ..the batterys good... i said to check the new battery on the floor. they later confirmed it was dead. 2 days waiting. these are shortened versions without the details which id love to share with you. i do like this these trucks. i think theyre good overall but im apalled with the dealers repair apathy. i cant believe they cant find these simple problems especially with the battery! i sometimes think it might be contempt with chrysler going out of the country or something. or maybe just a new jersey thing. it would only take a minute or two to test this battery as it was already out of the truck! i have more stories of the second dealer but ill spare you the time. thanks! take care! harry .

Replies:

From : ambo

you have to remember that what you say to the service rep is not what is written down and is not what the mechanic interprets it as. the best thing to do is have them read back what they wrote so you know it can be understood or show them the problem. some people are just idiots and cannot do any better. dealer which id love to say the name but id probably be sued or you wont get sued. who was it .

From : curtis desaulos

sounds like same incompent dealer different city. the incompetent ignoramus of a dealership in houston is tommie vaughn ford. parts is the only worthwhile department. the body shop and service are beyond a joke with the gm not having a clue if you went to toys-r-us bought the milton bradley game off of the shelf drove to their location and handed it to him in person. then asked if he had a clue his reply would be whats a clue now thats incompetence!! avoid them like the plague cause youre better off with any std than dealing with them. the advantage being the std quits eating when your flesh dies!!! just my .02 or maybe .02.5 hi folks it might just be a jersey thing but here it goes. i had a 1998 ram 1500. once the wiper delay stopped working. i had off and steady but nothing in delay off. i took it to the local dealer which id love to say the name but id probably be sued or something. the first day they couldnt get to it. the second day they told me i needed new safety belts and they needed to drop the fuel tank. yes it was the same truck. i neede the truck to drive home. fiddling around i found a connector behind the ash tray that was coming apart. i snapped it back together all fixed permenantly. i never went back. now my 2001 dakota. the battery went bad - totally - after a few months from new. i put in this old scroungy acid soaked boat battery with drilled posts in the new truck to drive it. it took another dealer not the same as above 2 days to schedule in a battery test. then they tested my boat battery not the new one sitting in the truck. they told me ..the batterys good... i said to check the new battery on the floor. they later confirmed it was dead. 2 days waiting. these are shortened versions without the details which id love to share with you. i do like this these trucks. i think theyre good overall but im apalled with the dealers repair apathy. i cant believe they cant find these simple problems especially with the battery! i sometimes think it might be contempt with chrysler going out of the country or something. or maybe just a new jersey thing. it would only take a minute or two to test this battery as it was already out of the truck! i have more stories of the second dealer but ill spare you the time. thanks! take care! harry .

From : j a m

harry wrote hi folks it might just be a jersey thing but here it goes. i had a 1998 ram 1500. once the wiper delay stopped working. i had off and steady but nothing in delay off. i took it to the local dealer which id love to say the name but id probably be sued or something. the first day they couldnt get to it. the second day they told me i needed new safety belts and they needed to drop the fuel tank. yes it was the same truck. i neede the truck to drive home. fiddling around i found a connector behind the ash tray that was coming apart. i snapped it back together all fixed permenantly. i never went back. now my 2001 dakota. the battery went bad - totally - after a few months from new. i put in this old scroungy acid soaked boat battery with drilled posts in the new truck to drive it. it took another dealer not the same as above 2 days to schedule in a battery test. then they tested my boat battery not the new one sitting in the truck. they told me ..the batterys good... i said to check the new battery on the floor. they later confirmed it was dead. 2 days waiting. these are shortened versions without the details which id love to share with you. i do like this these trucks. i think theyre good overall but im apalled with the dealers repair apathy. i cant believe they cant find these simple problems especially with the battery! i sometimes think it might be contempt with chrysler going out of the country or something. or maybe just a new jersey thing. it would only take a minute or two to test this battery as it was already out of the truck! i have more stories of the second dealer but ill spare you the time. thanks! take care! harry i wouldnt take any vehicle to a dealer except for free warranty service. the technicians at us dealers are nothing more than parts changers. if they dont have instructions in the manual or on-line they dont know what to do. dealers make more money in the service department than they do on the showroom floor. your best bet is to find an good independent mechanic and stick with them. the independents have to earn their living every day. the factory technicians just have to latch on to the company tit and cruse. jam .

From : denny

sniffing brown holes so maybe the two of you can get together and discuss tactics. youre really one sad little man john boy. oh btw as much as i disagreed and fought with budd he has more characterer have in your life time. jerry . 222 285443 gtuhc.198322$dg4.50011@fe2.columbus.rr.com i wouldnt take any vehicle to a dealer except for free warranty service. the technicians at us dealers are nothing more than parts changers. if they dont have instructions in the manual or on-line they dont know what to do. dealers make more money in the service department than they do on the showroom floor. your best bet is to find an good independent mechanic and stick with them. the independents have to earn their living every day. the factory technicians just have to latch on to the company tit and cruse. jam sometimes it absolutely amazes me what some peoples perception is. there are at least three ideas in this fellows post that are out in left field. denny .

From : denny

if you know a dealer in ohio that will fix the idle problem let me know! i would make the drive to get it fixed. jam check your e-mail denny .

From : denny

if you know a dealer in ohio that will fix the idle problem let me know! i would make the drive to get it fixed. jam check your e-mail denny ok that one bounced. how can i get in touch with you for some info on your truck. im in lima which is about 4 hrs from you. denny .

From : roy

i wouldnt take any vehicle to a dealer except for free warranty service. the technicians at us dealers are nothing more than parts changers. if they dont have instructions in the manual or on-line they dont know what to do. dealers make more money in the service department than they do on the showroom floor. your best bet is to find an good independent mechanic and stick with them. the independents have to earn their living every day. the factory technicians just have to latch on to the company tit and cruse. jam sometimes it absolutely amazes me what some peoples perception is. there are at least three ideas in this fellows post that are out in left field. denny hey rabbit!!!!! you gotta latch on to the company tit!! gbfg wonder what he does to pay the bills. roy .

From : denny

hey rabbit!!!!! you gotta latch on to the company tit!! gbfg bite me!! bg and id latch onto that sucker only if i could use the 50 cal on it first... or maybe the swift from 300 yds... wonder what he does to pay the bills. betcha he wont say.. got some time to play now. the ag business is done till fall the wifey list is very short so i get to be my own adult supervision for a month or so. somehow this is gonna cost me.. denny roy .

From : j a m

denny wrote i wouldnt take any vehicle to a dealer except for free warranty service. the technicians at us dealers are nothing more than parts changers. if they dont have instructions in the manual or on-line they dont know what to do. dealers make more money in the service department than they do on the showroom floor. your best bet is to find an good independent mechanic and stick with them. the independents have to earn their living every day. the factory technicians just have to latch on to the company tit and cruse. jam sometimes it absolutely amazes me what some peoples perception is. there are at least three ideas in this fellows post that are out in left field. denny these arent ideas these are my opinions formed over the last 10 years of putting up with incompetent dealer technicians. i have found that the best way to get a dealers service departfment to fix something is to tell them what to do and how to do it. jam .

From : denny

denny wrote sometimes it absolutely amazes me what some peoples perception is. there are at least three ideas in this fellows post that are out in left field. denny these arent ideas these are my opinions formed over the last 10 years of putting up with incompetent dealer technicians. i have found that the best way to get a dealers service departfment to fix something is to tell them what to do and how to do it. jam 10 years isnt a whole lot of experience. i think you need to find a different dealer and then get to know a tech one that you request every time you go in. talk to this tech when you drop off the vehicle leave a note on the seat if you have to about what you need done. leave him a phone number so he can call you direct if he needs more info. this saves a possibility of mis-communication between you the advisor and the tech. believe it or not most techs do want to get your car fixed the first time when its under warranty so you may come back when the warranty is up. denny .

From : j a m

denny wrote denny wrote sometimes it absolutely amazes me what some peoples perception is. there are at least three ideas in this fellows post that are out in left field. denny these arent ideas these are my opinions formed over the last 10 years of putting up with incompetent dealer technicians. i have found that the best way to get a dealers service departfment to fix something is to tell them what to do and how to do it. jam 10 years isnt a whole lot of experience. i think you need to find a different dealer and then get to know a tech one that you request every time you go in. talk to this tech when you drop off the vehicle leave a note on the seat if you have to about what you need done. leave him a phone number so he can call you direct if he needs more info. this saves a possibility of mis-communication between you the advisor and the tech. believe it or not most techs do want to get your car fixed the first time when its under warranty so you may come back when the warranty is up. denny ive been to three dealers in my area pittsburgh and get the same treatment. i have talked to the technicians face to face and nose to nose. i have never had a warranty repair fixed the first time. ive been told repeatedly that they could not find a problem or that the problem was the nature of the beast and was not a problem. the only way i could get the problem fixed was to look it up my self and then tell the technician what to do. i had a 94 dakota that went over 15000 miles before the automatic transmission craped out. it was the best vehicle i have ever owned. i traded it in for a 2002 dakota that is the worst vehicle i have ever owned. it cost dalmer/chrysler $6000 to settle the lemon law suit i filed. they gave me the money to go away and stop complaining about the pos. i just spent my saturday morning replacing the blower motor resistors. ive already replaced a ball joint and tie rod end and now the other side need replaced. anyone know where i can get the equipment the flash the pcm and fix the low idle and stalling problem with the 4.7l v8 the factory technicians refused to do it because they didnt have a tsb to tell them what to do thats why i filed the lemon law suit. i have been driving dodges plymouths and chryslers for over 30 years and over 500000 miles. i will never buy another one! jam .

From : denny

denny wrote denny wrote sometimes it absolutely amazes me what some peoples perception is. there are at least three ideas in this fellows post that are out in left field. denny these arent ideas these are my opinions formed over the last 10 years of putting up with incompetent dealer technicians. i have found that the best way to get a dealers service departfment to fix something is to tell them what to do and how to do it. jam 10 years isnt a whole lot of experience. i think you need to find a different dealer and then get to know a tech one that you request every time you go in. talk to this tech when you drop off the vehicle leave a note on the seat if you have to about what you need done. leave him a phone number so he can call you direct if he needs more info. this saves a possibility of mis-communication between you the advisor and the tech. believe it or not most techs do want to get your car fixed the first time when its under warranty so you may come back when the warranty is up. denny ive been to three dealers in my area pittsburgh and get the same treatment. i have talked to the technicians face to face and nose to nose. i have never had a warranty repair fixed the first time. ive been told repeatedly that they could not find a problem or that the problem was the nature of the beast and was not a problem. the only way i could get the problem fixed was to look it up my self and then tell the technician what to do. i guess things are just different in pittsburgh than over here in ohio. sorry i couldnt help you out any. either you have a bunch of bad dealers over there or its just you. what did you do copy and paste or retype the whole spiel denny i had a 94 dakota that went over 15000 miles before the automatic transmission craped out. it was the best vehicle i have ever owned. i traded it in for a 2002 dakota that is the worst vehicle i have ever owned. it cost dalmer/chrysler $6000 to settle the lemon law suit i filed. they gave me the money to go away and stop complaining about the pos. i just spent my saturday morning replacing the blower motor resistors. ive already replaced a ball joint and tie rod end and now the other side need replaced. anyone know where i can get the equipment the flash the pcm and fix the low idle and stalling problem with the 4.7l v8 the factory technicians refused to do it because they didnt have a tsb to tell them what to do thats why i filed the lemon law suit. i have been driving dodges plymouths and chryslers for over 30 years and over 500000 miles. i will never buy another one! jam .

From : j a m

denny wrote denny wrote denny wrote sometimes it absolutely amazes me what some peoples perception is. there are at least three ideas in this fellows post that are out in left field. denny these arent ideas these are my opinions formed over the last 10 years of putting up with incompetent dealer technicians. i have found that the best way to get a dealers service departfment to fix something is to tell them what to do and how to do it. jam 10 years isnt a whole lot of experience. i think you need to find a different dealer and then get to know a tech one that you request every time you go in. talk to this tech when you drop off the vehicle leave a note on the seat if you have to about what you need done. leave him a phone number so he can call you direct if he needs more info. this saves a possibility of mis-communication between you the advisor and the tech. believe it or not most techs do want to get your car fixed the first time when its under warranty so you may come back when the warranty is up. denny ive been to three dealers in my area pittsburgh and get the same treatment. i have talked to the technicians face to face and nose to nose. i have never had a warranty repair fixed the first time. ive been told repeatedly that they could not find a problem or that the problem was the nature of the beast and was not a problem. the only way i could get the problem fixed was to look it up my self and then tell the technician what to do. i guess things are just different in pittsburgh than over here in ohio. sorry i couldnt help you out any. either you have a bunch of bad dealers over there or its just you. what did you do copy and paste or retype the whole spiel denny i had a 94 dakota that went over 15000 miles before the automatic transmission craped out. it was the best vehicle i have ever owned. i traded it in for a 2002 dakota that is the worst vehicle i have ever owned. it cost dalmer/chrysler $6000 to settle the lemon law suit i filed. they gave me the money to go away and stop complaining about the pos. i just spent my saturday morning replacing the blower motor resistors. ive already replaced a ball joint and tie rod end and now the other side need replaced. anyone know where i can get the equipment the flash the pcm and fix the low idle and stalling problem with the 4.7l v8 the factory technicians refused to do it because they didnt have a tsb to tell them what to do thats why i filed the lemon law suit. i have been driving dodges plymouths and chryslers for over 30 years and over 500000 miles. i will never buy another one! jam i thought maybe you hadnt seen the other post. if you know a dealer in ohio that will fix the idle problem let me know! i would make the drive to get it fixed. jam .

From : dddd

i have always thought that service technicians are taught to reply to all warranty problems with one of three comments 1. thats normal they all do that. 2. what noise i dont hear a noise 3. you got a bad tank of gas. i have had one or more of these responses about 90 percent of the time that i take a car in for warranty work. i used to own mercedes and they were different for a while but my last one a 95 300e i would get the same three responses. dddd denny wrote denny wrote sometimes it absolutely amazes me what some peoples perception is. there are at least three ideas in this fellows post that are out in left field. denny these arent ideas these are my opinions formed over the last 10 years of putting up with incompetent dealer technicians. i have found that the best way to get a dealers service departfment to fix something is to tell them what to do and how to do it. jam 10 years isnt a whole lot of experience. i think you need to find a different dealer and then get to know a tech one that you request every time you go in. talk to this tech when you drop off the vehicle leave a note on the seat if you have to about what you need done. leave him a phone number so he can call you direct if he needs more info. this saves a possibility of mis-communication between you the advisor and the tech. believe it or not most techs do want to get your car fixed the first time when its under warranty so you may come back when the warranty is up. denny ive been to three dealers in my area pittsburgh and get the same treatment. i have talked to the technicians face to face and nose to nose. i have never had a warranty repair fixed the first time. ive been told repeatedly that they could not find a problem or that the problem was the nature of the beast and was not a problem. the only way i could get the problem fixed was to look it up my self and then tell the technician what to do. i guess things are just different in pittsburgh than over here in ohio. sorry i couldnt help you out any. either you have a bunch of bad dealers over there or its just you. what did you do copy and paste or retype the whole spiel denny i had a 94 dakota that went over 15000 miles before the automatic transmission craped out. it was the best vehicle i have ever owned. i traded it in for a 2002 dakota that is the worst vehicle i have ever owned. it cost dalmer/chrysler $6000 to settle the lemon law suit i filed. they gave me the money to go away and stop complaining about the pos. i just spent my saturday morning replacing the blower motor resistors. ive already replaced a ball joint and tie rod end and now the other side need replaced. anyone know where i can get the equipment the flash the pcm and fix the low idle and stalling problem with the 4.7l v8 the factory technicians refused to do it because they didnt have a tsb to tell them what to do thats why i filed the lemon law suit. i have been driving dodges plymouths and chryslers for over 30 years and over 500000 miles. i will never buy another one! jam .

From : denny

dont forget the one that we keep to ourselves fuck it. it only pays 2 tenths. i dont see anything wrong with that rod noise. vbg denny i have always thought that service technicians are taught to reply to all warranty problems with one of three comments 1. thats normal they all do that. 2. what noise i dont hear a noise 3. you got a bad tank of gas. i have had one or more of these responses about 90 percent of the time that i take a car in for warranty work. i used to own mercedes and they were different for a while but my last one a 95 300e i would get the same three responses. dddd denny wrote denny wrote sometimes it absolutely amazes me what some peoples perception is. there are at least three ideas in this fellows post that are out in left field. denny these arent ideas these are my opinions formed over the last 10 years of putting up with incompetent dealer technicians. i have found that the best way to get a dealers service departfment to fix something is to tell them what to do and how to do it. jam 10 years isnt a whole lot of experience. i think you need to find a different dealer and then get to know a tech one that you request every time you go in. talk to this tech when you drop off the vehicle leave a note on the seat if you have to about what you need done. leave him a phone number so he can call you direct if he needs more info. this saves a possibility of mis-communication between you the advisor and the tech. believe it or not most techs do want to get your car fixed the first time when its under warranty so you may come back when the warranty is up. denny ive been to three dealers in my area pittsburgh and get the same treatment. i have talked to the technicians face to face and nose to nose. i have never had a warranty repair fixed the first time. ive been told repeatedly that they could not find a problem or that the problem was the nature of the beast and was not a problem. the only way i could get the problem fixed was to look it up my self and then tell the technician what to do. i guess things are just different in pittsburgh than over here in ohio. sorry i couldnt help you out any. either you have a bunch of bad dealers over there or its just you. what did you do copy and paste or retype the whole spiel denny i had a 94 dakota that went over 15000 miles before the automatic transmission craped out. it was the best vehicle i have ever owned. i traded it in for a 2002 dakota that is the worst vehicle i have ever owned. it cost dalmer/chrysler $6000 to settle the lemon law suit i filed. they gave me the money to go away and stop complaining about the pos. i just spent my saturday morning replacing the blower motor resistors. ive already replaced a ball joint and tie rod end and now the other side need replaced. anyone know where i can get the equipment the flash the pcm and fix the low idle and stalling problem with the 4.7l v8 the factory technicians refused to do it because they didnt have a tsb to tell them what to do thats why i filed the lemon law suit. i have been driving dodges plymouths and chryslers for over 30 years and over 500000 miles. i will never buy another one! jam .

From : j a m

denny wrote if you know a dealer in ohio that will fix the idle problem let me know! i would make the drive to get it fixed. jam check your e-mail denny ok that one bounced. how can i get in touch with you for some info on your truck. im in lima which is about 4 hrs from you. denny i get an overwhelming amount of spam so im a little shy about revealing my e-mail address. jamcnerney@no-fsverizon.net jam .

From : mac davis

on sat 10 jul 2004 205646 gmt denny wddodge@woh.rr.com wrote snip 10 years isnt a whole lot of experience. i think you need to find a different dealer and then get to know a tech one that you request every time you go in. talk to this tech when you drop off the vehicle leave a note on the seat if you have to about what you need done. leave him a phone number so he can call you direct if he needs more info. this saves a possibility of mis-communication between you the advisor and the tech. believe it or not most techs do want to get your car fixed the first time when its under warranty so you may come back when the warranty is up. denny at our dealership the techs are hard to contact but the service manager and his staff are very accessible... from what i remember of wrenching probably a good policy... i dont want the guy working on my truck to be getting interrupted by phone calls all the time.. ive been very happy with the service at my dealer fresno dodge and usually get the work done there.. the exception was that fan clutch $300 was just too much for changing an $80 part... mac .

From : tom lawrence

how about this isnt covered by the warranty and of course the dreaded nope - warrantys void - like the one idiot tried to use on me sorry we cant replace your leaking oil pan gasket under warranty - you put a lift kit on the truck and voided your warranty. .

From : mac davis

on sun 11 jul 2004 134424 gmt denny wddodge@woh.rr.com wrote how about this isnt covered by the warranty dont forget the one that we keep to ourselves fuck it. it only pays 2 tenths. i dont see anything wrong with that rod noise. vbg denny i have always thought that service technicians are taught to reply to all warranty problems with one of three comments 1. thats normal they all do that. 2. what noise i dont hear a noise 3. you got a bad tank of gas. i have had one or more of these responses about 90 percent of the time that i take a car in for warranty work. i used to own mercedes and they were different for a while but my last one a 95 300e i would get the same three responses. dddd denny wrote denny wrote sometimes it absolutely amazes me what some peoples perception is. there are at least three ideas in this fellows post that are out in left field. denny these arent ideas these are my opinions formed over the last 10 years of putting up with incompetent dealer technicians. i have found that the best way to get a dealers service departfment to fix something is to tell them what to do and how to do it. jam 10 years isnt a whole lot of experience. i think you need to find a different dealer and then get to know a tech one that you request every time you go in. talk to this tech when you drop off the vehicle leave a note on the seat if you have to about what you need done. leave him a phone number so he can call you direct if he needs more info. this saves a possibility of mis-communication between you the advisor and the tech. believe it or not most techs do want to get your car fixed the first time when its under warranty so you may come back when the warranty is up. denny ive been to three dealers in my area pittsburgh and get the same treatment. i have talked to the technicians face to face and nose to nose. i have never had a warranty repair fixed the first time. ive been told repeatedly that they could not find a problem or that the problem was the nature of the beast and was not a problem. the only way i could get the problem fixed was to look it up my self and then tell the technician what to do. i guess things are just different in pittsburgh than over here in ohio. sorry i couldnt help you out any. either you have a bunch of bad dealers over there or its just you. what did you do copy and paste or retype the whole spiel denny i had a 94 dakota that went over 15000 miles before the automatic transmission craped out. it was the best vehicle i have ever owned. i traded it in for a 2002 dakota that is the worst vehicle i have ever owned. it cost dalmer/chrysler $6000 to settle the lemon law suit i filed. they gave me the money to go away and stop complaining about the pos. i just spent my saturday morning replacing the blower motor resistors. ive already replaced a ball joint and tie rod end and now the other side need replaced. anyone know where i can get the equipment the flash the pcm and fix the low idle and stalling problem with the 4.7l v8 the factory technicians refused to do it because they didnt have a tsb to tell them what to do thats why i filed the lemon law suit. i have been driving dodges plymouths and chryslers for over 30 years and over 500000 miles. i will never buy another one! jam mac .

From : jigger

airdrie chysler is very good with work.. it helps to know people in the company though... transmission and deisels mechanics are neighbours and ive been going to the same dealer since 98 when i bought my last truck... get to know them then see what happens... mark. on sat 10 jul 2004 205646 gmt denny wddodge@woh.rr.com wrote snip 10 years isnt a whole lot of experience. i think you need to find a different dealer and then get to know a tech one that you request every time you go in. talk to this tech when you drop off the vehicle leave a note on the seat if you have to about what you need done. leave him a phone number so he can call you direct if he needs more info. this saves a possibility of mis-communication between you the advisor and the tech. believe it or not most techs do want to get your car fixed the first time when its under warranty so you may come back when the warranty is up. denny at our dealership the techs are hard to contact but the service manager and his staff are very accessible... from what i remember of wrenching probably a good policy... i dont want the guy working on my truck to be getting interrupted by phone calls all the time.. ive been very ha

From : fmb

how about this isnt covered by the warranty and of course the dreaded nope - warrantys void - like the one idiot tried to use on me sorry we cant replace your leaking oil pan gasket under warranty - you put a lift kit on the truck and voided your warranty. he obviously had neither an idea as to whom he was speaking nor what he was speaking about. -- fmb only one b in fmb .

From : jacob suter

northwest dodge sells other dealers bring-backs. last time i buy from a factory owned dealership... js curtis desaulos wrote sounds like same incompent dealer different city. the incompetent ignoramus of a dealership in houston is tommie vaughn ford. parts is the only worthwhile department. the body shop and service are beyond a joke with the gm not having a clue if you went to toys-r-us bought the milton bradley game off of the shelf drove to their location and handed it to him in person. then asked if he had a clue his reply would be whats a clue .

From : harry

dealer which id love to say the name but id probably be sued or you wont get sued. who was it hi the gas tank at mariomotors of woodbridge the battery at metuchen dodge. .

From : tbone

lol i bought my truck at metuchen dodge and while i never had it there for repairs their body shop was top notch. -- if at first you dont succeed youre not cut out for skydiving dealer which id love to say the name but id probably be sued or you wont get sued. who was it hi the gas tank at mariomotors of woodbridge the battery at metuchen dodge. .

From : harry

harry wrote hi folks it might just be a jersey thing but here it goes. i had a 1998 ram 1500. once the wiper delay stopped working. i had off and steady but nothing in delay off. i took it to the local dealer which id love to say the name but id probably be sued or something. the first day they couldnt get to it. the second day they told me i needed new safety belts and they needed to drop the fuel tank. yes it was the same truck. i neede the truck to drive home. fiddling around i found a connector behind the ash tray that was coming apart. i snapped it back together all fixed permenantly. i never went back. now my 2001 dakota. the battery went bad - totally - after a few months from new. i put in this old scroungy acid soaked boat battery with drilled posts in the new truck to drive it. it took another dealer not the same as above 2 days to schedule in a battery test. then they tested my boat battery not the new one sitting in the truck. they told me ..the batterys good... i said to check the new battery on the floor. they later confirmed it was dead. 2 days waiting. these are shortened versions without the details which id love to share with you. i do like this these trucks. i think theyre good overall but im apalled with the dealers repair apathy. i cant believe they cant find these simple problems especially with the battery! i sometimes think it might be contempt with chrysler going out of the country or something. or maybe just a new jersey thing. it would only take a minute or two to test this battery as it was already out of the truck! i have more stories of the second dealer but ill spare you the time. thanks! take care! harry i wouldnt take any vehicle to a dealer except for free warranty service. the technicians at us dealers are nothing more than parts changers. if they dont have instructions in the manual or on-line they dont know what to do. dealers make more money in the service department than they do on the showroom floor. your best bet is to find an good independent mechanic and stick with them. the independents have to earn their living every day. the factory technicians just have to latch on to the company tit and cruse. jam latch on to the company tit and cruse. haha! i thought youd say start suckin .

From : j a m

mac davis wrote on sat 10 jul 2004 205646 gmt denny wddodge@woh.rr.com wrote snip 10 years isnt a whole lot of experience. i think you need to find a different dealer and then get to know a tech one that you request every time you go in. talk to this tech when you drop off the vehicle leave a note on the seat if you have to about what you need done. leave him a phone number so he can call you direct if he needs more info. this saves a possibility of mis-communication between you the advisor and the tech. believe it or not most techs do want to get your car fixed the first time when its under warranty so you may come back when the warranty is up. denny at our dealership the techs are hard to contact but the service manager and his staff are very accessible... from what i remember of wrenching probably a good policy... i dont want the guy working on my truck to be getting interrupted by phone calls all the time.. ive been very happy with the service at my dealer fresno dodge and usually get the work done there.. the exception was that fan clutch $300 was just too much for changing an $80 part... mac dodge sent me a survey asking if the waiting room and rest room was clean and neat. they also wanted to know if the desk staff was courteous. they never asked if the work was performed correctly or if the problem was fixed the first time. jam .

From : j a m

jigger wrote airdrie chysler is very good with work.. it helps to know people in the company though... transmission and deisels mechanics are neighbours and ive been going to the same dealer since 98 when i bought my last truck... get to know them then see what happens... mark. on sat 10 jul 2004 205646 gmt denny wddodge@woh.rr.com wrote snip 10 years isnt a whole lot of experience. i think you need to find a different dealer and then get to know a tech one that you request every time you go in. talk to this tech when you drop off the vehicle leave a note on the seat if you have to about what you need done. leave him a phone number so he can call you direct if he needs more info. this saves a possibility of mis-communication between you the advisor and the tech. believe it or not most techs do want to get your car fixed the first time when its under warranty so you may come back when the warranty is up. denny at our dealership the techs are hard to contact but the service manager and his staff are very accessible... from what i remember of wrenching probably a good policy... i dont want the guy working on my truck to be getting interrupted by phone calls all the time.. ive been very happy with the service at my dealer fresno dodge and usually get the work done there.. the exception was that fan clutch $300 was just too much for changing an $80 part... mac i had my 2002 dakota in their shop 23 times in a year and a half. i got to know them well. jam .

From : tom lawrence

dealer which id love to say the name but id probably be sued or you wont get sued. who was it .